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Privacy Policy
1. Who we are
This Privacy Policy explains how Smapptech Systems Pvt. Ltd. (“Smapptech”, “we”, “us”, or “our”) collects, uses, and protects information when you visit or interact with our websites www.smapptech.com, www.smapptech.tech, and www.smapptech.in (together, the “Website”).
Registered address: #202, 2nd Floor, Tulsi Chambers, No 12, K H Double Road, Shantinagar, Bengaluru – 560027, Karnataka, India.
We respect your privacy and are committed to protecting your personal data. Please read this policy to understand what we do with your information.
2. The information we collect
We collect only the information we need to respond to you and to operate the Website.
a) Information you give us. When you fill in an enquiry or contact form, request a quote, or email us, we collect the details you choose to provide — typically your name, email address, company or organisation (if you provide it), and the contents of your message.
b) Information collected automatically. Like most websites, when you visit we automatically receive certain technical information through our servers and cookies — such as your IP address, browser type, device and operating system, pages viewed, and the date and time of your visit. This is used to keep the Website secure and working properly and to understand, in aggregate, how it is used.
We do not knowingly collect sensitive personal information through the Website, and we ask you not to send us such information through the contact forms.
3. How we use your information
We use the information we collect to:
- respond to your enquiries and provide the information or services you request;
- communicate with you about a potential or existing engagement;
- operate, maintain, secure, and improve the Website;
- keep records and comply with our legal and regulatory obligations; and
- protect our rights, property, and the safety of our users.
We will not use your information for unrelated purposes without letting you know.
4. Our lawful basis
We process your personal data on one or more of the following bases: your consent (which you give when you submit a form or contact us); our legitimate business interests in responding to enquiries and running our business; and where necessary to comply with the law. Where our processing relies on your consent, you may withdraw it at any time (see “Your rights” below).
5. Cookies
The Website uses cookies and similar technologies. These fall into a few categories:
- Strictly necessary — needed for the site to function and stay secure;
- Preference — to remember choices such as language; and
- Analytics — to understand, in aggregate, how the Website is used so we can improve it.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.
6. When we share your information
We do not sell, rent, or trade your personal data. We share it only in limited circumstances:
- Service providers who help us run the Website and our business (for example, our website hosting provider and email/communication tools), who may process data on our behalf and only under appropriate confidentiality obligations;
- Legal and regulatory disclosure where we are required by law, court order, or a lawful request by a public authority, or to protect our rights and safety; and
- Business transfers — if our business is merged, acquired, or reorganised, information may be transferred as part of that transaction, subject to this policy.
7. International transfers
We are based in India and serve clients across several regions. Where information is stored or processed outside your country, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.
8. How long we keep it
We keep personal data only for as long as needed for the purposes described in this policy — to respond to and follow up on your enquiry, to maintain our business records, and to meet legal requirements — after which it is deleted or anonymised.
9. How we protect it
We maintain appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, or alteration, consistent with our information-security management practices. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
10. Your rights
Subject to applicable law, you may ask us to:
- access the personal data we hold about you;
- correct it if it is inaccurate or incomplete;
- erase it where it is no longer needed;
- withdraw your consent to our processing; and
- raise a grievance about how we handle your data.
To exercise any of these, contact us using the details in “Contact us” below. We will respond within a reasonable time and in line with applicable law. You also have the right to nominate another person to exercise your rights in the event you are unable to do so.
11. Children
The Website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us and we will delete it.
12. Links to other sites
The Website may link to third-party websites (including between our own domains and to external resources). We are not responsible for the privacy practices or content of websites we do not operate. Please review their policies separately.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be made clear on this page. Your continued use of the Website after an update means you accept the revised policy.
14. Contact us
If you have any questions, requests, or grievances about this policy or your personal data, please contact:
Smapptech Systems Pvt. Ltd.
#202, 2nd Floor, Tulsi Chambers, No 12, K H Double Road, Shantinagar, Bengaluru – 560027, Karnataka, India
Email: contact@smapptech.com
We will acknowledge and address your request in accordance with applicable data-protection law.